Selected date is less than order date

There are two possible scenarios that can lead to this situation:

1. Abandoned Checkout Flow:
   The customer selects a pickup/delivery date and proceeds to checkout but does not complete the purchase. Later, they receive an abandoned cart email and click the link to return directly to the checkout page. This bypasses the date selection logic on the cart page.




2. Draft Order Invoice:
   A draft order is created manually from the admin panel with a selected date, and an invoice is sent to the customer. The customer then pays the invoice after the selected date.

• We recommend updating your Abandoned Checkout email template to include a reminder for customers to reselect their date. Please follow the guide in this article: 👉 Abandoned Checkout Emails – Store Pickup + Delivery Help

Notes:

• Shopify uses cookies to allow customers to keep items in the cart for 14 days. After 14 days the item will remove from the cart.
• The cart cookies were stored on the same device the customer was using. If the link is accessed from a different device (like a mobile phone), the customer will see the empty cart.